FAQ
Everything you need to know about our services
What services do you offer?
We offer a wide range of facial spa treatments including deep cleansing, anti-aging therapies, hydration treatments, and personalized skincare routines tailored to your skin type.
How do I book an appointment?
You can book via our booking page, by phone, or directly at our facility. We recommend booking in advance to secure your preferred time slot.
What do I need to prepare before coming?
Please arrive 10 minutes early to fill out a skin consultation form. Avoid heavy makeup on the day of your appointment. If you have specific skin conditions or allergies, please inform us in advance.
What is your cancellation policy?
Cancellation is free. You can cancel or reschedule your appointment at any time at no charge.
Do you use safe products?
Yes, we only use premium dermocosmetic brands that are dermatologically tested and internationally recognized. All products are both effective and safe.
How often should I get a facial?
For best results, we recommend a professional facial every 4–6 weeks. Your skincare specialist will advise a personalized schedule based on your skin condition and goals.