Coleni Beauty Service & Promotion Policy

Card payment fee: A 5% card payment fee applies.

Credit terms: Loyal customers are eligible for 7-day credit terms.

Use 2 Facial services: Receive a 300,000 VND discount. Not applicable to other services.

Latest booking time: 7:00 PM.

Overtime fee: A 10% surcharge applies to the total bill for services used during these hours:

• Headspa: From 7:30 PM.
• Facial: From 7:00 PM.

Cancellation: Please notify us at least 2 hours before your scheduled appointment time.

Service package purchase: Buy 5 services and receive 1 additional session free.

Scalp analysis: Free for customers who purchase a 10-session hair-wash package.

Skin analysis: Free for all customers.

10-service package: Buy 10 services and receive 3 additional sessions free.

Appreciation gift: Receive 1 hydrating mask for each 5-star Google review.

Products: A replacement is provided if a product appears unusual, has been opened, or has no label.

Free shipping: Free delivery for product purchases within a radius of less than 3 km.

Year-end accumulation: Receive an additional 5% in December based on your total product purchases throughout the year.

Exclusive gifts: Reserved for loyal and frequent Coleni customers.

Acne treatment warranty: Covered for 3 days, with a commitment to thoroughly extract acne that has surfaced.

Please book in advance for the best service experience.

Skin Card holders may bring an unlimited number of accompanying customers.

Promotions cannot be combined.